Better Staff Communication 2 - Addressing Communication, Policy and Conflict

Course Number
CS11: 20_EN
Overview
Effective communication is essential to early education and care settings. And yet, within this extremely complex work, understanding one another can be extremely challenging. In this PLC, we will highlight the importance of building (and sometimes repairing) staff relationships, investigate elements of effective communication, and explore strategies for investing in one another as valued teammates.
Objective

Participants will be able to:

1. Recognize the importance of building /repairing relationships with fellow staff members.
2. Describe strategies to build/rebuild trust.
3. Learn the elements of effective communication.
4. Consider challenges to communication and utilize conflict resolution skills.
Additional Information

Participants are expected to attend all sessions of an event in order to receive credit for attending. Participants will be marked as “completed” in the LMS if they attend no less than 85% of the total sessions for the event (see table below) and complete all necessary coursework.

Number of sessions a participant must attend in order to be marked as “completed” in the registration system:

Number of sessions in the PLC/Training

Number of sessions participants must attend for credit

2 - 4

All sessions

5

At least 4 sessions

6

At least 5 sessions

7

At least 6 sessions

8

At least 7 sessions

9

At least 8 sessions

10

At least 9 sessions

14

At least 12 sessions


Course Hours
4.50

Scheduled Event(s) for this Course
REQUIRES REGISTRATION Overview
REQUIRES REGISTRATION
Target program type(s): All program types 
Target audience: All ECE Program Staff
Target age group: All ages 
Training Language: English
PLC Address: Zoom
Does this training apply to diverse learners? Yes 
This PLC can be used to fulfill the Massachusetts Department of Early Education and Care's required hours of professional development that address diverse learners.
All participants must be registered in order to receive credit (EEC Training Hours) for their participation.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Currently Selected:
None
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